Business Processes and Data Collection:
To provide effective online services for enterprises, Sunsathi collects a range of data including customer information, administrator data, and other relevant details. Administrator data consists of the information you provide when registering, such as your name, address, phone number, and email address, along with aggregated data regarding your account’s usage.
Administrator data refers to any information that identifies your enterprise, either on its own or when combined with other data. This information is provided directly to us when you use our website, products, or services, or when you engage with us, such as by creating an account or requesting support. We also track your interactions with our website and services using technologies like cookies and collect usage data from your device. Additionally, where legally allowed, we may gather data from public and commercial third-party sources to enhance our services, such as purchasing relevant statistics. The type of data we collect varies based on your interactions with us, including details like your name, gender, business name, address, email, phone number, and login credentials.

We collect the information you provide to us and the content of your communications, such as the details you enter or the questions you ask when seeking customer support. Providing your business data may be necessary for using our products or services. While you may choose not to provide certain corporate data, doing so may impact our ability to deliver the product or service or address your concerns effectively.

This data helps us understand your device information and usage patterns, which we use for internal analysis to enhance the performance of our systems and equipment.

Generally, we use collected corporate information for the purposes outlined in this privacy notice or as specified at the time of collection. However, if permitted by local data protection laws, we may also use your information for other purposes, such as public interest, scientific or historical research, or statistical analysis.

Third-Party Data Sharing:
A) Our group or partner companies that handle corporate data, as specified in this privacy notice, or in connection with the collection of your business information.
B) Third-party service providers, including distributors and installers, involved in delivering services to your business, such as power station operations. Your data will be shared with these parties only as required to execute our contract with you.
C) We consider it necessary to collect your company information for the following purposes:
Legal compliance;
Upholding and defending our legal rights;
Sharing with law enforcement, regulatory agencies, or other relevant entities to protect important interests.
D) Share information with potential or actual buyers (and their agents and consultants) regarding any proposed or actual purchase, merger, or acquisition of our business. We will inform the buyer that your business information should only be used as outlined in this privacy notice.

III.         Cookies:
              Cookies are small data files stored on your computer or mobile device when you visit a website. They help websites run smoothly and efficiently by remembering your preferences and usage patterns.

We use cookies to enhance your experience, similar to other websites and internet services. Cookies allow us to remember settings like language, font size, and other preferences across sessions, so you don’t have to reset them each time. Without cookies, websites treat you as a new visitor every time you navigate to a new page, which can lead to issues like being logged out unexpectedly. We only use cookies for the purposes outlined in this policy. You can manage or delete cookies according to your preferences. For details, visit AboutCookies.org. Please note that blocking cookies may require you to reconfigure your settings on each visit.

How to Access and Update your corporate data:

Please ensure that the corporate data you provide is accurate. We strive to keep our records accurate and up-to-date.

Under applicable laws, you have the right to:

Access the specific corporate data we hold about your company;
Request corrections or updates to any inaccurate company data;
Limit or restrict our use of your company data;
Request the deletion of your company data.
Information Security Practices:

To exercise these rights, please email us, and you may need to provide a written request. We may decline requests if we believe they are deceptive, unenforceable, or harmful to others’ privacy.

You may also withdraw your consent for data processing at any time, as permitted by law. However, this withdrawal does not impact the legality of any data processing conducted before consent was withdrawn or our ability to process data under other lawful bases.

Data Preservations:

To safeguard the corporate information we collect, we employ appropriate technical and organizational safeguards. Our security measures, such as Secure Sockets Layer (SSL) encryption, ensure that your data is securely transmitted from your browser to our systems. These steps are designed to address the risks involved in processing your business information. 

Your Data Privacy Rights:

  At any time, you have the following rights regarding your personal data:

Access: Request a copy of your data.
Correction: Correct any inaccuracies.
Erasure: Request deletion of your data (in certain cases).
Restriction: Restrict processing of your data (in certain cases).
Portability: Transfer your data to another organization.
Objection: Object to certain types of processing.
Automated Decision-Making: Opt out of automated decisions based on profiling.
Complaints: File a complaint with the relevant authority.

If a third party is involved in processing your data, we will ensure they comply with these rights.

 VIII. Agreement and Acknowledgment:

By using our services, you consent to Sunsathi processing your corporate data for the purposes outlined in this Privacy Notice.

Sunsathi prioritizes explicit consent for processing your business data. We will always clearly explain why we need specific data and how it will be used.

For any sensitive data collection, we will provide a detailed explanation of its purpose and usage. You have the absolute right to withdraw your consent at any time by contacting us through:

Phone: 9767020334
Email: service@sunsathisolar.com

 If you have concerns about how Sunsathi handles your personal data, you can file a complaint with:

The relevant data protection authority.
Sunsathi’s Data Protection Officer.
Update of this privacy notice.
We may revise this Privacy Notice periodically to address legal, technical, or commercial developments. If we make substantial changes, we will notify you through a prominent notice on our website or by other appropriate means.

If applicable data protection laws require your consent for material changes, we will obtain your consent in accordance with those laws.

Have a question or need assistance?
For detailed information and FAQs, please visit our website at www.sunsathisolar.com

For any further questions or specific inquiries, you can contact us at service@sunsathisolar.com